Return Policy

All items are made to order and are considered final sale. No returns will be accepted. Any modifications to orders should be made prior to initial payment.

I am based in the US, but ship worldwide via UPS. I make it a top priority to ensure that you receive your purchase in a timely manner. Ryan Thompson Glass is not responsible for items that are delayed or lost in shipment. Ryan Thompson Glass is not responsible for items damaged during shipment. Please contact the carrier for more information on lost or delayed items. International customers: Please note that buyers are responsible for all duties and customs charges that may be incurred on international orders. Any orders that are refused based on duties or customs charges will not be reimbursed.